About Phoenix House
Our Philosophy
We believe that a care home should be:
• A place where each person can feel valued and have all their individual needs met.
• A residence without unnecessary rules and regulations.
• A corner where dignity, peace and comfort take priority.
• A niche providing tender loving care.
Our Organisation’s philosophy is based upon the belief that the individuals are entitled to be treated as individuals. We encourage independence, own choices and consultation about services within the home. The individuals are given the opportunity to take part in a wide range of activities and interests that will cross many areas such as educational, independent living skills development, social, leisure and relationship building/maintenance.
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Experience has taught us that the happier individuals are with our service, the more their confidence will convey itself to relatives. The only way we can achieve this is to offer a standard of care that is truly exceptional.